Every business is different.
Momentum brings together sector-specific Conversations, practical AI answers and ongoing business insights to help you make better decisions — one conversation at a time. $30/month. Cancel anytime.
Sector Conversations
Conversations written for online retailers.
One decision that matters — walked all the way through: What, Why, How, When, Who, then The Decision. A new Conversation lands every month.
The Real Cost of a Sale
Revenue is not profit, and nowhere is that gap more dangerous than online, where ads, freight, fees and returns quietly eat a sale before it ever reaches the bank account. How to find your true contribution margin, order by order.
Renting Your Customers
Paid ads deliver a customer for as long as you keep paying. Owned audience — email, SMS, community — is the only customer you actually keep. How to break the dependence on rented traffic before the platforms break it for you.
The Conversion Conversation
More traffic is the default answer to a slow month — and usually the wrong one. Most online stores are leaking sales they've already paid to attract. How to find and fix the real conversion problem before spending another dollar on ads.
Shipping, Returns and the Promise You Can Keep
Delivery and returns are where online retail is won or lost after the sale is made. How to set promises you can actually keep, and turn the returns process from a cost centre into a reason customers come back.
Repeat or Bust
The first order rarely pays for itself once you account for the true cost of acquiring it. The economics of online retail are decided by whether the customer comes back. How to build the second order deliberately instead of hoping for it.
One Channel or Many
Marketplaces, wholesale and your own store each come with a different trade-off between reach and control. Spreading across all of them without a deliberate strategy usually costs more than it earns. How to decide where to sell, and why.
Subscriptions and Bundles: Making the Second Order Automatic
A new Conversation lands every month.
Everything you need to keep moving forward
Your Momentum membership includes:
Ask any Question, Any time.
Work through your own questions whenever they arise.
Sector Conversations
Practical guidance addressing the decisions that matter in your sector.
Automation Advisor
Identify repetitive work and explore practical ways to automate it.
New knowledge every month
A new Conversation written for your sector.
The Clear Signal
A concise monthly view of what is changing and why it matters.
Quarterly Business Review
Identify priorities and measure your progress over time.
All included for $30 per month. Cancel anytime.
Ask MomentumBeyond Momentum
When you're ready for more.
ClearPoint Advantage
Our premium membership — deeper tools, broader access and more across every sector. Check back soon.
The Sounding Board
Someone in your corner — a regular call with Randall and direct answers when the decisions get bigger. Check back soon.
Start with the free Business Diagnostic.
Twelve questions. Five minutes. Find out where the margin is going before the next ad spend.
Take the Business Diagnostic