Momentum Conversation · Services · № 03
The Clients You Should Let Go
Not all revenue is good revenue. Pruning the clients who drain profit, time and morale is the fastest margin improvement most service businesses will ever make.
12 min read·Updated Aug 2026·The Clear Point Decision Framework
Every service business has them: the client who haggles every invoice, pays in sixty days, calls at 5pm Friday, and generates ten per cent of revenue and forty per cent of your stress. You know exactly who they are — you've known for years. This Conversation is about the most uncomfortable and most profitable discipline in professional services: deliberately choosing who you work for.
01What? — Understand the issue
02Why? — Understand why it matters
03How? — Explore practical approaches
04When? — Understand timing
05Who? — Identify the people involved
06The Decision
This Sector Conversation is for Momentum members.
The full walk-through — What, Why, How, When, Who, then The Decision — plus the follow-on prompts to continue the Conversation with Veran, your Momentum AI.
$1 a day. Cancel anytime.