Customers scorecard · Free
Customer Experience
What it actually feels like to buy from you — start to finish.
10 questions · 0/10 answered · No sign-up needed
- 1.Customers find it easy to get in touch with us.Strongly disagreeStrongly agree
- 2.We respond quickly to enquiries — same business day.Strongly disagreeStrongly agree
- 3.Buying from us is simple, not a hassle.Strongly disagreeStrongly agree
- 4.We set clear expectations on price, timing and delivery.Strongly disagreeStrongly agree
- 5.We over-communicate during the job, not after problems arise.Strongly disagreeStrongly agree
- 6.Customers know what to do if something goes wrong.Strongly disagreeStrongly agree
- 7.We follow up after the sale to check in.Strongly disagreeStrongly agree
- 8.Our packaging, paperwork and follow-up feel professional.Strongly disagreeStrongly agree
- 9.We've mapped the customer journey end to end.Strongly disagreeStrongly agree
- 10.Customers regularly tell us we were a pleasure to deal with.Strongly disagreeStrongly agree