Scorecards

30 ten-minute scorecards

Short, honest reads on a single topic. 10 questions, a score, and somewhere to focus.

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Money

Cash Flow & Financial Fitness

How confidently you can pay the bills, plan ahead and ride a quiet month.

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Pricing & Margin

Whether your prices reflect the value you deliver — and the cost of delivering it.

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Bookkeeping & Tax Readiness

The boring-but-vital admin that keeps you out of trouble at year end.

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Funding & Investment Readiness

How ready you are to ask a bank, investor or lender for money.

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Marketing

Marketing Effectiveness

Whether your marketing actually brings in customers — and you can prove it.

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Brand Clarity

How clearly the world understands who you are and who you're for.

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Digital Presence & SEO

Whether people can find you online when they're ready to buy.

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Social Media Health

Whether social is helping you grow — or just eating your time.

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Email Marketing

The most underrated, highest-ROI marketing channel for most small businesses.

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Sales Process & Pipeline

Whether you have a repeatable way to turn interest into paying customers.

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Customers

Customer Experience

What it actually feels like to buy from you — start to finish.

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Customer Retention & Loyalty

Keeping customers is far cheaper than finding new ones.

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Reviews & Reputation

What people find when they search your name.

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Product / Service Quality

Whether what you deliver is reliably as good as you say it is.

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Operations

Operational Efficiency

How smoothly the day-to-day actually runs.

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Systems & Automation

Using software to remove repetitive work — not to add more.

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Owner Time Management

Whether you control your calendar — or it controls you.

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People

Team & Hiring

Whether you have the right people in the right seats.

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Leadership & Culture

The kind of place this is to work — including for you.

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Delegation & Org Design

Whether the business can run without you at the centre of everything.

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Strategy

Growth Readiness

Whether the business is ready to handle the next stage of growth.

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Innovation & New Products

How well you bring new offers to market without betting the farm.

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Strategic Planning

Whether the business is actually heading somewhere, on purpose.

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Competitor Awareness

Knowing the landscape you're playing in — without obsessing over it.

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Risk

Risk & Compliance

The boring stuff that quietly protects everything else.

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Cyber Security & Data

Not waiting until you get hacked to take this seriously.

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Insurance & Legal

The protections you only notice when you need them.

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Sustainability & ESG

How your business stacks up on the things customers and staff increasingly care about.

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Owner

Owner Wellbeing & Burnout

How you're actually going — not just how the business is going.

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Exit & Succession Readiness

Whether the business has value beyond you — and could one day be sold or handed over.

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