Winning the Direct Booking
The platforms have become the front door — and they charge rent on every guest who walks through it. How to keep the door and win back the relationship.
A guest checks out on Sunday morning after a wonderful stay. They loved the property, raved about the breakfast, promised to come back. When they return next year, they'll rebook through the platform — and you'll pay fifteen to twenty percent again to be reintroduced to a customer you already had. That second commission is what this Conversation is about. The first booking is marketing. Every booking after that should be yours.
This Sector Conversation is for Momentum members.
The full walk-through — What, Why, How, When, Who, then The Decision — plus the follow-on prompts to continue the Conversation with Veran, your Momentum AI.
$1 a day. Cancel anytime.